A website earns its keep at the moment a visitor decides to get in touch. Here is exactly what an Ermaz site does with that moment, because the details are where most small-business websites let people down.
The form asks for what you need
Every site ships with an enquiry form built for the business. A plumber's form asks where the fault is and lets the visitor attach photos of it. A bakery's asks for the date of the cake. A joinery's asks which room. The fields come from the brief, not from a template.
Photos travel with the enquiry
Where photos help you answer, the form takes up to four. The visitor sees what they have chosen and can remove any of them before sending. On the way in, each photo is checked to be an image, reduced to a sensible size, and kept for ninety days.
The visitor is not left wondering
After sending, the visitor lands back on the page they came from with a plain confirmation: their message has been sent and they will hear back. No blank page, no mystery address.
The lead lands in your inbox
Within seconds you get an email with everything the visitor typed, the photos attached, and a reply button. The same lead sits in your Ermaz records, so nothing depends on one email surviving.
Front Desk answers while you are on a job
If you turn on Front Desk, the visitor gets a short acknowledgement within a minute, in your business's voice, confirming what they asked and asking one useful question. You get a drafted reply you can send as it is or edit. It costs 40 cents per answered lead, or nothing with Website Care.
What it does not do
It does not sell your visitor's details to anyone, it does not add them to a list, and a form that is flooded stays readable in your records without burying your inbox. The site's privacy notice says all of this in the visitor's language.
Create a free preview and send yourself an enquiry from it.
